Beyond the Clinical: Integrating Soft Skills at the Jacaranda Clinic

Customer Service Discussion

When we think of clinical skill building, the first things that come to mind are probably medical training, hands-on simulation, or research. Rarely does it occur to us that some of the most important skills for a provider go far beyond the clinical. At Jacaranda, we believe that safe and respectful maternity care is about …

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Where Respectful Maternity Care Begins

Jacaranda Team

As featured on Maternal Health Task Force blog on April 8, 2013. At Jacaranda Health, we are working to build a model of maternity care that is more respectful and mother-centered. In a health system where respect is not the norm, its contribution to quality of care cannot be understated. Respectful care for us has two …

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Hiring nurses, “Survivor”-style

Jacaranda's nurses with our tent.

Jacaranda’s model for creating a chain of maternal-health clinics relies on staffing both our mobile clinics and our fixed maternities with skilled nurses and midwives. Our nurses will provide antenatal care, post-natal care, deliveries, and basic emergency obstetric care. For c-sections and emergencies requiring a theater, we will refer patients to partner organizations that are …

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